Evergreen IT - Windows Servicing

Smooth Sailing For Your Windows 10 Servicing Updates — Every Time!

While many large organizations are procrastinating their move to Windows 10 Servicing (Windows-as-a-Service or WaaS) in fear of starting the update race against fast-approaching end-of-life dates, the need to upgrade is undeniable. With Juriba's IT Transformation Management Platform, Dashworks, you can set up a repeatable process that leverages the power of analytics and automation to accelerate your rollout by up to 65-80%!

If you used Dashworks for your Windows 10 transformation, you are already ahead of the game. Simply create your perpetual project framework, onboard all in-scope users and devices, and assign them to their appropriate deployment rings, and you are ready — over and over again.

Since all relevant information is held inside one central command and control platform, you can use smart workflows and automated email communication to do the heavy lifting for you. By setting up a repeatable Windows 10 feature update process in Dashworks, you can shave off 65-80% of your workload compared to doing it with spreadsheets and hand-cranked databases.

Use Dashworks To Create A Scalable & Repeatable Windows 10 Servicing Process

Every subsequent feature update is essentially a mini-migration — but thankfully with less testing, fewer application compatibility issues, and far fewer headaches. However, since you will need to roll out a new version of Windows every six to twelve months, you need to rethink your infrastructure and application management and set up an industrial, repeatable process that will virtually guarantee a smooth rollout and an outstanding customer experience every time!

To accomplish this, you have to rely on precise and actionable insight across your entire estate at any moment in time. You will need to know which devices require an upgrade and how that fits into your hardware lifecycle, which users are assigned to which deployment ring, are available for a migration now, in a week, or in a month from now — and how many you could realistically get under your belt, given current and future capacity, and much more. By managing your Windows 10 Servicing through Dashworks' sophisticated data warehousing technology, big data and project management capabilities, you could speed up your rollout by 65%!

• Fast & Easy Project Setup. Skip the "Planning for the Plan" phase once you have an initial project framework in place by cloning your project set up for each cycle. Then iterate and improve upon it as you learn along the way!
• Built-In Best-Practice WaaS Project Templates. Over the past years, we have helped our clients ready more than six million assets for migration — and learned a lesson or two along the way which now have been baked into Dashworks as industry best practices and out-of-the-box functionality.
• Self-Service Portal. Allow your users to raise their hand to be part of an earlier pilot phase or start their migration early. This makes them an active part of the process which results in greater buy-in from your entire user base. You can also use the self-service portal to validate data, gather additional information, re-certify their application requirements, and much more.
• Automated Email Communication. Use Dashworks automated email communication to quickly and reliably send, track and audit all of your project email, e.g., communicate with thousands of users based on a T-Minus schedule. 
• Discovery & Assessment. After you've defined your project guardrails and rules, you will need to identify your project scope, your data sources and validate any assumptions. To streamline deployment, you can assign each user to a deployment ring (rollout wave).
• Leverage Telemetry Data From Windows Upgrade Analytics. Windows Upgrade Analytics, while it is not a sufficient project management tool to handle the end to end planning, assessment, rationalization and readiness components of your migration, provides very useful telemetry data to help identify compatibility issues that can block an upgrade and suggest fixes.
• Trigger Deployments In Tools Like Configuration Manager (SCCM). Dashworks integrates with Microsoft's System Center Configuration Manager (SCCM). so you can trigger upgrades and feature releases.

Having successfully readied millions of assets for migration, we know from experience that the more your IT stays evergreen, the easier it is to manage. Instead of trying to skip and defer as many upgrades as you can, you will be better off by creating a repeatable and scalable process that uses best-practices, pre-canned project templates, and improves with each iteration.