As Head of Professional Services at Juriba, Fay has spent the past seven years leading customer implementations, ensuring successful project delivery, and driving value for clients. With a strong background in managing application teams, communications, and change initiatives within large IT projects, she understands the complexity and time-consuming nature of enterprise-scale transformations. Her background in customer relationship management has helped her cultivate strong, long-lasting partnerships with customers.
Outside of work, Fay stays active through triathlons, long-distance running, and open-water swimming. She enjoys spending time with her family and tackling the ongoing challenge of renovating an old farmhouse in the countryside.